Get in Touch
Have questions about ParrotGuard? Need support? Want to partner with us? We're here to help!
Our Response Promise
- Support & Technical: Within 24 hours (Mon-Fri)
- Business Inquiries: Within 48 hours
- Press & Media: Within 24 hours
- Phone Support: Immediate during business hours
Send Us a Message
Quick Answers
Check these common questions before reaching out:
Device Setup Issues?
Check our setup guide in the app or visit our FAQ for step-by-step instructions.
Billing Questions?
View your subscription details and billing history directly in your account settings.
Data Privacy Concerns?
Read our comprehensive Privacy Policy to understand how we protect your data.
Product Availability?
Currently in beta testing. Join our waitlist for early access notifications.
Veterinary Integration?
We partner with avian vets worldwide. Ask your vet about ParrotGuard compatibility.
International Shipping?
We ship to 25+ countries. Check availability during checkout for your region.
Visit Our Office
While most support happens digitally, we welcome visitors by appointment for device demos, partnerships, or research collaborations.
1 Wallich Street
Singapore 078881
Office Hours:
Monday - Friday: 9:00 AM - 6:00 PM SGT
Saturday: 10:00 AM - 3:00 PM SGT
Sunday: Closed
Please schedule visits in advance via email. Walk-ins welcome during business hours, but appointments ensure our team can provide dedicated time for your needs.